What the service involves
Most problems at the border start at a desk: a vague description of goods, the wrong HS code, no statement on origin or the wrong procedure. A mistake like that costs more later than an hour's conversation before shipping.
We advise businesses starting to trade with the UK or the EU, changing suppliers or looking to cut clearance costs. We also help private clients who don't know where to start with a move or a purchase from abroad.
After the consultation you get clear answers: which code and duty rate apply, which documents to prepare, whether the goods can benefit from EU–UK preferential duty and which procedure will cost the least.
- determines the duty rate and permits required
- HS code
- preferential duty in EU–UK trade
- Origin
- transit, customs warehousing, processing, procedure 42
- Procedures
How we help
- Choosing HS codes and checking duty rates
- Rules of origin and statements on origin (REX)
- Choosing the customs procedure for your trading model
- Customs value and delivery terms (Incoterms)
- EORI registration and getting your business ready for clearance
- Licences and certificates for controlled goods
Not included
- We don't provide legal advice or tax advice on VAT accounting – we'll tell you when it's worth asking your accountant or a lawyer
When it's worth asking
We most often advise when:
- You're shipping goods to or from the UK for the first time
- You're launching a new product and don't know its HS code
- You want to benefit from zero duty in EU–UK trade
- The goods need licences, certificates or checks
- Clearance is too expensive or goods often wait at the border
The most expensive mistakes
- An HS code with a higher duty rate than necessary
- No statement on origin – preference lost
- A customs value without transport costs
- The wrong procedure – paying VAT twice
Step by step
- 1
You describe your situation
What you sell or move, from where to where, and on what scale.
- 2
We gather information
We ask for product sheets, invoices and contracts with your trading partners – whatever we need for the assessment.
- 3
Analysis
We check the codes, origin, procedures and requirements for your goods.
- 4
Recommendation
You get clear answers and a list of documents – by email or in a call.
- 5
Implementation
We help you prepare the first shipment as agreed.
- 6
Ongoing support
If you like, we take over your clearances – or you come back to us when you have a new product.
What to prepare
- Product description – composition, use, photos or technical data sheets
- A sample invoice or quotation
- Countries of dispatch, origin and destination
- Expected number and value of shipments
- Previous customs declarations – if any
Templates to download
Packing list – business shipment
Template for businesses: seller and buyer with EORI and VAT numbers, goods description, HS code, quantity, value, weight, country of origin and Incoterms.
XLSX · 18 KB · English and Polish
Packing list – private individual
Template for private individuals sending or selling goods (other than a house move): seller and buyer, description, HS code, quantity, value, weight and country of origin.
XLSX · 18 KB · English and Polish

